Frequently Asked Questions

Why Wonder?

You have questions, and we're happy to answer them all.

Still Have Questions? Ask Us

Working Together

Absolutely! We take confidentiality very seriously, and are more than happy to send you our standard NDA (non-disclosure agreement) to ensure your intellectual property remains yours.

Not at all. Long-term collaboration is what we're after, but as your partner in technology, not as investors.

Nope, we work with clients both nationally and internationally! Though we're based on Eastern Standard Time (EST), we'll work with you to find the optimal time/method for us to collaborate effectively.

We welcome ideas in all stages!

Project Logistics

You'll be assigned a dedicated account representative that is available to you via call, text or email. For any virtual meetings, we'll share a Google Meet with you.

It really depends on the size and scale of the project. Some projects take as little as 3 weeks, others over 8 months. However, we understand that sometimes you need a faster than normal turnaround. Let our team know, and we'll work with you to find a way to hit your deadline!

The scope of the project will determine the flexibility of your involvement. Your participation is essential throughout the initial ideation, engineering and design stages. However, if you would prefer, we can switch to routine check-ins once we have the proper instruction from you. Once complete, your representative can put together a monthly 'hands off' management package for our relationship to continue for years to come!

After completion of your project, enjoy all the advantages of having in-house engineers, designers, developers, and cloud infrastructure specialists to continue and upkeep your project without the high cost and training. From hosting, updates and security patches, to training sessions and help desk support— we provide the resources for your success.

Flat-Rate Monthly Fee with No Long-Term Contracts

About F&S Digital

Absolutely! For software-related projects, our industry-leading six month warranty ensures a bug-free experience. For hardware-related projects, we provide tailored warranties and extended support.

Pricing & Payments

Since every project is different, pricing varies widely. But don't be shy to just request a no-obligation quote! Your quote will be locked in for 30 days.

We accept all major debit/credit cards and checks.

Software-related Projects: 50% at project start, and 50% before project completion.

Hardware-related Projects: Equipment payment due 30 days upon invoicing.

We have various payment plans available depending on the project's size and scope.