Frequently Asked Questions

Why Wonder?

You have questions, and we're happy to answer them all.

Did we miss something? Ask Us

Working Together

Absolutely! We take confidentiality very seriously, and are more than happy to send you our standard NDA (non-disclosure agreement) to ensure your intellectual property remains yours.

Not at all. Long-term collaboration is what we're after, but as your partner in technology, not as investors.

Nope, we work with clients both nationally and internationally! Though we're based on Eastern Standard Time (EST), we'll work with you to find the optimal time/method for us to collaborate effectively.

We welcome ideas in all stages!

Project Logistics

You'll be assigned a dedicated specialist that is available to you via call, text or email. For any virtual meetings, we'll share a Google Meet with you.

It really depends on the size and scale of the project. Some projects take as little as 3 weeks, others over 8 months. However, we understand that sometimes you need a faster than normal turnaround. Let our team know, and we'll work with you to find a way to hit your deadline!

The scope of the project will determine the flexibility of your involvement. Your participation is essential throughout the initial ideation, engineering and design stages. However, if you would prefer, we can switch to routine check-ins once we have the proper instruction from you. Once complete, your specialist can put together a monthly 'hands off' management package for our relationship to continue for years to come!

After completion of your project, enjoy all the advantages of having in-house engineers, designers, developers, and cloud infrastructure specialists to continue and upkeep your project without the high cost and training. With “Zero-Maintenance” from F&S Digital, your new creation will receive the 24/7/365 care it deserves! From hosting, updates and security patches, to training sessions and help desk support— we provide the resources for your success.

Flat-Rate Monthly Fee with No Long-Term Contracts

About F&S Digital

Completely free! We're happy to chat about your project, give you some ideas, and dive into the details with you. We'll provide a full document with deliverables, costs and time estimations.

The turnaround time for quotes depend on the scope of the project. Most projects require a Technical Meeting to ensure nothing is missed, so quotes can take 1-2 weeks. However, for many smaller, simpler projects such as a 5-page website or landing page... we can get you a quote in 24hrs!

Of course! For website and software projects, our industry-leading 6-month warranty guarantees a bug-free experience. For hardware-related projects, we provide tailored warranties and extended support to ensure success

Pricing & Payments

When determining cost, we examine your desired outcome, the timelines given, and calculate the required design, development and testing hours it will take to make it happen! Since every project is different, pricing varies widely. But don't be shy to just get a no-obligation quote! Your quote will be locked in for 60 days, so you have time to think about it. Since we're flat-rate pricing, you'll never have to worry about hidden fees or price fluctuations. We want to make this an easy process!

We accept all major debit/credit cards and checks.

As a standard, our payments are broken into a 50/50 split. However, we have various payment plan options depending on the project's size and scope.